Job Description

Job Title: Network Operations Analyst, Career (AWS)
Job ID: 24-03313
Location: Fairfield, CA, 94533
Duration: 24 Months contract on W2

**LOCAL CANDIDATES ONLY** Hybrid 75% of time at office.

Alternate Work Schedule: WEDNESDAY TO SATURDAY | 10AM - 8:30 PM

**EQUIPMENT: - Must use home internet, Personal computer, and phone until company provides equipment (2 weeks) - they need this equipment till HM gets theirs ordered ***

They will be provided equipment in the office, however if working remote they will not be provided additional equipment other than laptop. The expectation is that the supplier will provide any equipment needed to perform the role when working remote.

TOP THINGS:

1. Strong email writing & verbal communication, along with multitasking
2. Excellent phone skills (Managing Conference calls/Bridges)
3. Windows 10, Microsoft Office Suite, & web browser experience
4. Experience with web based and thick client monitoring tools (Application and Network)
5. Incident command, ticket management, escalations & tracking

Skills Required/Desired

• BA/BS in Information Technology or related field or equivalent work experience.
• Intermediate knowledge of network protocols, software applications, and operating support systems.
• Current Networking Certification; ITIL Certification.
• Minimum of 2 years of experience in telecommunication, internet, or network operation center environments.
• Previous experience working in ticket management systems/ applications (I.E SMC Remedy), monitoring network devices and software operating systems.
• Ability to use different analytical methods, approaches, and tactics to meet analysis requirements in an efficient manner.
• Must be available to work a varied shift schedule in a 7 X 24-hour operations center environment.
• May require some local traveling for training, meeting, etc, while working remotely.
• Able to support shift schedules as required to meet business needs
• Client actively pursues and hires a diverse workforce.

The hourly rate for this position is $36.00 - $39.00 per hour.

Compensation:
Factors that may affect starting pay within this range may include [geography/market, skills, education, experience, and other qualifications of the successful candidate].

Job Tags

Hourly pay, Contract work, Work experience placement, Local area, Remote job, Shift work, Saturday,

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